Booking and Cancellation Policy

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At Blue Heaven River Tours we want to make your booking experience as easy as possible.  We always recomend advanced reservations due to the high demand of tours this time of year.  

However we welcome last minute calls as well and it never hurts to see if there is an opening.

 All it takes is a credit card to book and hold your reservation. Nothing will be charged to the card unless someone cancells without giving the proper notice. 

Cancellation Policy

The full payment is made when you arrive for your reservation and can be made by either check or cash or credit card. ID required for payments made by personal check. Credit cards are subject to a 2.75% processing fee. Ask us about Cash Discounts as well as Discounts for a Families or a group of Friends!

Tours can only be cancelled due to weather by either the Captain or Owner of Blue Heaven River Tours! Any and all tours that are cancelled due to bad weather will be offered a rain check to reschedule your tour or in the case that it can not be resheduled we will be happy to issue a full refund! Remember that even the national weather service can't predict with 100% accuracy what the weather will be so always note that in some cases our decision to call off a Tour may be done at the dock at the scheduled tour time departure. It is always best to have a Plan "B" for the day in the case of a Tour being cancelled due to weather! Sprinkles, passing storms or cloudy weather does not always qualify for a refund or rain check!

 

 

 
 

Guests that do not give proper 7 day cancellation notification will be charged full price for their trip. If you book and don't show without giving the required notice you will be charged. This is standard for most tour companies. We never want this to happen so please if you do need to cancell, just call or Email us! This gives us a chance to help offer the spot to other guest and not have to charge you a thing!!! After all we hold your spot in good faith and may turn many others away to insure you your spot for all your family and friends.

Tours cancelled due to weather will not be charged!

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